
The Hidden Key to Successful RTO: Supporting Your Caregiving Employees
As companies across America announce return-to-office mandates, a critical challenge is emerging that many leaders …

Child care is essential. If enough working families can’t access it, they cannot work and the talent pool shrinks for employers. Employee child care benefits are absolutely necessary because there is an ongoing child care crisis in America, with millions of parents unable to access affordable child care for their families.
This stark reality is the child care crisis affects not only each individual family, but also the businesses that employ them and our society as a whole.
There are multiple motivations for employers to offer child care benefits to employees. This might be to address the childcare struggles of your workforce, solve personnel and retention issues at the organization, or foster a more inclusive workplace and culture for employees.
No matter the reason, interest is at an all-time high, as 42% of employers plan to grow existing benefit programs to include child care — or add new child care benefits for their teams going forward.

Unfortunately, our child care crisis is not going away any time soon. Progress has been made, yet much work remains to improve child care access for working parents across the country. Child care benefits for employees are sorely needed because:
Without a robust employer-sponsored child care benefits program, working families must figure out how to find quality child care they can afford and that fits their schedule. If a reliable child care solution cannot be found, it may be necessary for parents and guardians to leave their job in order to care for their kids.
At the same time, when you’re not offering child care benefits for employees, you are managing a workforce that is not as productive, more absent, less satisfied, and has a wandering eye for a company with better care benefits. It’s hard to grapple with, but employers are actually losing money in the long run by sticking with the status quo.
The child care puzzle is not an easy one to solve, to be sure. However, implementing a comprehensive employee child care benefits program helps working families alleviate their serious pain points and gives employers a leg up on their competition in the process.
Some employers are well aware of the challenges many working parents face daily, yet it bears repeating and cannot be overstated: Things are rough out there.
Three main concerns facing parents are:
So what exactly do parents struggle with in terms of child care? Obtaining high-quality child care within their budget, for starters. While making the numbers work and justifying the high expense has always been challenging for parents, the situation has only gotten worse over the last couple of years, with child care costs rising 41% during the pandemic. Families are burdened with spending up to 20% of their income on child care — and it’s simply untenable.
Once a suitable child care remedy is found, it is often not convenient for families. Traditional child care centers are frequently too far away from home or workplaces, causing parents to lose precious time with their families commuting to and from the child care location.
To make matters worse, many child care options don’t offer the flexibility that working parents really need. They usually close for the day around 5 p.m., when the majority of parents are still at work or getting close to wrapping up their workday. This is bad enough for parents working roughly 9 - 5, yet for employees who need after-hours, weekend, overnight, and last-minute/backup child care, being limited to conventional working hours can complicate things even further.
Employer-sponsored child care benefits are not only vital for employees, but they’ve become an important focus for organizations as well.
Here are three ways businesses can provide constructive support to working parents in the form of employee child care benefits:
Consider a remote worker at a mid-to-large-size organization who can’t find affordable child care for their family. They have a patchwork solution to get through the week, taking it day-by-day, hour-by-hour. Unfortunately for the employer, this employee is going to be more stressed and less productive than their peers. An employer-sponsored child care benefits program can support this worker and help solve their child care dilemma, allowing them to focus at work and be more productive.
We also know that when employees are happy and content with comprehensive benefits plans, they stay with organizations longer, which results in higher retention rates. Working parents are wary of leaving a job if it means changing a child care environment that their family is happy with. Clearly, employee child care benefits are a win-win for both parties.
For employers, offering child care benefits to employees makes a ton of sense. Why? Because it often leads to:
Organizations can retain talent and recruit more competitively, which is important for every employer. In a tight labor market still processing the ramifications of the Great Resignation, any retention and hiring advantages are magnified and should not be taken lightly.
Supporting working parents with an employee child care benefits program also helps cultivate a more inclusive workplace. This is particularly true for women, many of whom have had to contemplate leaving their jobs due to child care challenges or not being able to return to work like their male counterparts.

The reality is that child care is not only crucial for families and their employers, but the entire economy in general. Child care is a major economic factor because:
The potential for child care investments to impact the overall economy is astounding. According to the former chief economist for the U.S. Department of Labor, Heidi Shierholz, if we could lift the U.S. maternal employment rate to be equal with that of Germany’s or Canada’s, it would raise America’s GDP by 3.5%, producing more than $500 billion a year.
The economic research indicates there is a remarkable return on investment for early child care and education. For every $1 spent, returns range from $4 - $13 in employment, educational achievement, and health outcomes. It is clear that implementing an employee child care benefits program not only benefits working families and employers, but also the broader economy as a whole.
With so many good reasons to add child care benefits, it’s no wonder that more and more employers are leaning towards supporting their teams in this way.
Upwards is having these conversations every day with organizations in all industries, helping find the right child care benefit solutions to positively impact both employees and employers.
Upwards, the largest network of child care providers in the U.S., is a market leader in employee child care benefits. We provide access to over 260,000 vetted and licensed caregivers.
These qualified, vetted caregivers offer the affordable, high-quality child care that is needed by working families. Small class sizes, more flexible schedules, and the capability to care for school-aged children are just a few of the features of our network.
Upwards has developed multiple employee child care benefits programs for employers in every industry. Options can be customized to fit your workforce and include child care assistance, backup care, as well as full and partial stipends.
You can give your working parents the lifeline they need to find that essential child care that will also benefit your organization in the long run.
Get started by scheduling a few minutes on our calendar.
The largest childcare network in the United States, providing access to quality, affordable childcare to families nationwide. We support childcare providers in operating sustainable businesses through a technology-based marketplace and partner with government entities to improve access to care. Upwards also helps employers of all sizes offer their employees childcare benefits. Our mission is to help all families care for their children — not just those who can afford it.

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